The purpose of an Insurance Policy is to protect you against loss. Specifics of insurable losses are covered in your policy. If you are unsure about the details of your coverage, we urge you to contact your Customer Service Representative, who will be pleased to review this information with you.

If your claim is an emergency, please see the directions below.

Non-Emergency Claims:

In the event of an insured loss, it is Clare Mutual’s obligation to put you back in the same financial position as you were prior to the loss.

We are proud of our claims service record. Professional independent adjusters are trained to handle all types of losses and will respond to your needs. The turn around time between claim and payment is as fast as we can process it, and is among the fastest in the industry.

Should you experience a loss that you believe is covered, you should contact your Customer Service Representative or call our Head Office. We will examine and process your claim with as little inconvenience as possible to you, the insured.

Helen Comeau - Clare Mutual Insurance Customer Service Rep

Helen Comeau

Customer Service Representative

Territory: St. Bernard to Annapolis Valley, Digby Neck & Islands
Office Telephone:

Jeanette Hoffman - Clare Mutual Insurance Administrative Assistant – Customer Service

Jeanett Hoffman

Customer Service Representative

Yarmouth and Shelburne Counties
Toll Free: 1-844-805-2886
Office Telephone: 902-648-0536

Darlene Parsons - Clare Mutual Insurance Customer Service

Darlene Parsons

Customer Service Representative

Hebron to Belliveau Cove
Office Telephone:

Emergency Claims:

If you have an emergency claim situation, after office hours,that requires immediate attention, you can call an adjuster for service at 1-902-740-2411.

If no answer, you can leave a message or call the back-up number at 1-877-313-2585.

Click here for more information on emergency claims.